Making reporting of public grievances user-friendly and simpler would significantly increase the number of issues being reported by the general public.


A WhatsApp bot that enables the user to submit a picture of the problem, provide a description(text or voice), select from the options – currently only potholes, pollution sources. Roadmap – The WhatsApp bot will have the capabilities to do the following for the image being submitted image recognition, geo-tagging, social-media tagging